Refund policy

Returns & Refunds

We hope you love everything you order from 870 Trading Co.! If something isn’t quite right, we’re happy to help.

Returns
Eligible items may be returned within 14 days of delivery. Items must be unworn, unwashed, free of odors, makeup, pet hair, or other signs of wear, and have all original tags attached.

Approved returns will receive a refund to the original payment method. Original shipping charges are non-refundable.

Return Shipping
Customers are responsible for return shipping costs unless an item arrives damaged, defective, or incorrect. We recommend using a trackable shipping method, as 870 Trading Co. is not responsible for return packages lost in transit.

Final Sale Items
Sale/clearance items marked Final Sale, gift cards, and any other items specifically identified as final sale cannot be returned or exchanged.

Damaged or Incorrect Items
Please inspect your order when it arrives. If you receive a damaged, defective, or incorrect item, contact us within 3 days of delivery with your order number and photos of the item. We’ll make it right.

Exchanges
Because quantities are limited, we cannot guarantee that another size or style will be available. If you need a different size, contact us and we’ll be happy to help if inventory allows.

Refunds
Once your return has been received and inspected, we’ll notify you when your refund has been approved. Approved refunds will be issued to your original payment method. Please allow additional time for your bank or credit card company to process the refund.

Local Returns
Local pickup customers may also arrange to return eligible merchandise locally within the same 14-day return window.

Questions?
We’re always happy to help. Contact us at 870tradingco@gmail.com with your order number and we’ll get back to you as soon as possible.